Mosino ONe
Smarter Communities
Mosino is a secure cloud-based solution that provides seamless and high-quality customer experiences and property management tools.
As technology progresses and provides more options and solutions, builders and property managers are looking towards "PropTech" (property technology) for assistance. Mosino offers exactly that through its Mosino Platform.

The Mosino Smart Platform combines smart home technology and IoT to provide buildings with an integrated solution that offers a wide variety of services, such as residents request tracking, e-locks, common area booking, activities appointment, food serving, and many more. Whether the modules are native to Mosino or leveraging a third party, Mosino provides the complete seamless integration.
Smarter Communities
The Most Complete Platform
  • Various sizes to choose from: 7", 10", 22", 32'', 42"
  • Visitor Pass integration
  • Facial Recognition
  • Special resident access via resident pass or security code
  • Cloud PBX
  • Video Calling
  • QR, Barcode scanning
  • Parcel delivery Management
  • Mosino Mobile Application
    Mosino Intercom offers a complete solution for any type of building. From different sizes, form factors, hardware options to new and innovative concierge services integration allows residents, visitors and staff to experience a completely new experience.
    Complete Cloud-based System
    Intercom Reinvented
    Outfitting a building with new intelligent smart locks can provide a simpler access control for everyone.

    Mosino is integrated with some of the largest locks in the markets that uses BLE, NFC and remote operations via bridges.

    Smarter Access Control
    Visitors can access the building without any physical key by using either a secure PIN or via their access card. Security pin is selected by the user via Mosino app and is visible to only the user. The access pass is multi-purpose but grants a secure and quick access via the Intercom.
    Visitor Access Simplified
    Mosino integrates with all the popular smart locker systems in the market. Choose from some of the truly great and intelligent smart systems out there.

    With the integration, Mosino app and the intercom bring the user experience to the next level.

    Locker Room Equipment
    Choose from popular elevator systems to deliver great yet simple destination dispatch experiences to visitors and employees.

    More integrations coming soon...
    Elevator Integration
    Destination Dispatch
    Property Management & Maintenance
    Mosino provides a complete set of services for Property management and maintenance. The set of tools offers experiences for residents, staff and managers.

    Ticketing & Service Requests

    Mosino platform includes complete service requests / work order management. Customers can use online portal or the mobile application to make new requests, communicate and track the progress. Staff can also manage all tickets and requests from any computer or simply use the staff mobile application. Each ticket provides real-time messaging features between the building management and each customer. This allows staff to keep track of all products and inventory for proactive maintenance.

    Staff Hub Mobile App

    The Mobile app allows the staff to get notifications, communicate with the customer on the go. All tickets are sent out to staff and 3rd party via email, SMS and mobile app notification to ensure requests are started and completed quickly for better operations.
      Management On The Go


      Add a checklist or a to-do list for each ticket via a template. Assign checklist to a group or setup sub-tasks for each to-do list item. Checklist allows better ticket management for staff to ensure all important steps are taken before the service request is completed.

      Simplified Management via Checklist


      Keep track of your inventory such as filters, locks, switches and more. The system will track and ensure all necessary equipment is available and can be used to complete a service request as part of Preventative Maintenance. After each service request is completed, new requests will be created automatically before the end of life of each product previously used. The system will provide the cost forecast as well as budgeting preparation, and allows to track the cost per employee, type of issues among other factors.
        General Maintenance and Operations

        Inventory Management

        Keep an inventory of all products installed in the building, including each item installed for residential units. The inventory management allows setting automatic reminders for low quantity or out of stock products to better prepare for replacements. All suppliers and 3rd party companies can be managed for the use of the PO (purchase order) feature to order new products or simply automatically send a PO when product reaches low quantity threshold.
        Automatic Reminders of Products

        Inspection Reports

        Inspection reports provide great way to keep your building running smoothly and track any potential issues. Reports can be created for general purpose but automatically generated with a service request based on different events such as Resident Arrival, Resident Departure and more. Each report can be sent to a customer automatically upon arrival into the apartment to provide better visibility and tracking. Residents can fill out or confirm a completed report after the issue is solved.
          Visibility and Track of Issues

          Powerful Analytics

          Use the built-in analytics to understand how your building is being operated, and track employee expenses, average ticket time, top issues and more. Configure automatic analytics reports to receive constant analytics via email.
          Building Management Facilitation
          Used and appreciated by customers